Moving is exciting but it can also feel like a full-time job. Between deciding what to keep, packing, scheduling movers, etc., the process can quickly become overwhelming. The good news? A little knowledge can save you time, stress, and money. Let’s take a closer look at how movers charge and what to ask before you book.
Why Choose Professional Movers?
Maybe you are trying to save a few dollars, have young family members who are willing to help out, have always been a “do it yourself-er.” But do you have enough skilled, young, strong man-power to move that heavy sideboard that once belonged to your grandparent? The delicate sculpture you purchased at a gallery? A piano? Do you know how to pack fragile items in a way that will not break them if other boxes are stacked on top of it in the moving truck? If your answer to any of these questions is “no,” it may be time to look at the benefits of professional movers.
What to Consider When Choosing a Moving Company
Not all moves are priced the same. Knowing the basics keeps your estimate and your budget on track.
- All moves will include costs for materials and labor to pack your items and most also include fuel surcharges, insurance (more on that later in this article) and any special handling fees for very heavy items or pianos.
- Local moves (within Massachusetts) are billed by the hour, often with a minimum number of hours. Rates may vary based on the day of the week and/or part of the month and are usually inclusive of a certain number of laborers and trucks.
- Interstate moves (crossing state lines) are priced based on weight and distance and must follow federal rules set by the Federal Motor Carrier Safety Administration (FMCSA).
Not all moving companies are created equal by offering the same level and range of services. During our 24+ years as a Move Management company, we have vetted dozens of moving companies and always consider the following:
- Do they assist with unpacking and removing materials? What level of unpacking – simply to a flat surface or thoughtfully placed in an appropriate cabinet, closet, piece of furniture, etc.
- When do items need special handling/packing methods instead of standard boxes (pianos, crates, etc)? Not all moving companies have access to these specialty resources.
- Are they able to move your items out of state? If so, are your items handled by that moving company personally or do they contract through a courier or van line service?
- What level of initial and on-going training do the movers receive.
- Are they fully bonded and insured? Can they provide a certificate of insurance (often required by apartments, condos, and private communities)?
- What offerings does the mover have to insure your possessions while they are in the mover’s possession and in-transit?
- There are 3 levels of insurance for your items
- Full Replacement Value (FRV) or Full Value Protection (FVP) is a comprehensive moving liability option where the mover is fully responsible for any items lost or damaged during a move. It provides substantial financial protection for your belongings where the moving company is liable for repairing, replacing, or paying the current market value for any item lost or damaged.
- Cash value of specific items only gives you a deduction off the bill for a broken or damaged item at the item’s current market value.
- Standard 60 cents per pound coverage. This is the least expensive but also least comprehensive coverage. The lost or broken item’s weight is estimated to determine the compensation – often a nominal amount.
- There are 3 levels of insurance for your items
*Some private insurance policies like CHUB provide coverage of your items when with movers and in transit. If you have a policy like this, additional coverage above the standard is likely not needed. Check with your insurance agent to determine your coverage.
Interstate Moves
Crossing state lines can add some complexity. Here’s what to know:
- Pricing: Charged by weight and distance.
- The estimate is normally completed via an online system or an in-person visit by a representative of the moving company. The customer can opt to accept the transportation price as estimated by the moving company or the customer can choose to be present when the moving company weighs the shipment to determine the actual weight.
- Control during transport: Most moving companies contract with third parties or are, themselves, a contractor for a specific van line. We have found that there are issues with tracking and controlling shipments as they make their way from the origin to the destination. Working with a company that can provide you with point-to- point control can save many headaches.
- Regulations: FMCSA requires a written estimate and the Your Rights and Responsibilities When You Move booklet be provided to the customer before the move occurs.
The Bottom Line
Understanding mover charges and services makes every part of your move easier and less expensive. Whether you are relocating across town or across the country, a little preparation goes a long way toward turning a stressful process into a smooth, new beginning.
Transitions Liquidation Services specializes in compassionate, professional support for families navigating complex transitions. Whether you need help planning, preparing for or executing your move, we’re here for you.
Contact Marie LeBlanc at 617-513-0433 or send an email to marie@transitionsliquidation.com to get the help – and relief – you need.